The ITS Service Desk will operate with a holiday schedule during the weeks of Christmas and New Year's. Our hours of operation will be as follows:
Tuesday, December 24 (Christmas Eve)
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.
Wednesday, December 25 (Christmas Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.
Tuesday, December 31 (New Year's Eve)
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.
Wednesday, January 1 (New Year's Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.
Thursday, January 2
The Service Desk will be resume regular hours of operation (see below for schedule).
If you require assistance after hours, please email support@med.cornell.edu and one of our technicians will respond as soon as possible.