Apple will release iOS 7 on Wednesday, September 18, along with their new iPhones, the 5C and 5S, later in the week on Friday, September 20. When any major operating system or device is introduced to the public, ITS tests these new products to determine their compatibility with our services.
Devices affected by iOS 7 upgrade
These devices will be able to download iOS 7. Older models will not be affected:
- iPhones 4, 4S, or 5
- iPads 2, 3, 4, or Mini
- 5th Generation iPod Touch or higher
Recommendations for iOS 7 upgrade
We recommend the following to any current iPhone and iPad users accessing their WCMC email and calendar remotely:
1. Please wait to update to iOS 7. Although we do not anticipate any compatibility issues with our Microsoft Exchange service, our technicians have yet to assess how iOS 7 will function with all of our WCMC services. We recommend all faculty, staff, and students* wait before upgrading. We will inform users of our findings within two weeks as soon as we have successfully tested iOS 7.
*iPad services supported by Educational Technology Group are still under evaluation and it is advised that this user group wait to upgrade as well. Further communication regarding compatibility with Ed Tech-specific apps will be sent shortly.
2. Upgrade your apps. Many of your current apps may not work with iOS 7 unless they are upgraded. We recommend connecting to the App Store on your device and upgrading all of your apps, particularly MobileIron, before downloading iOS 7. Please note that many of your apps will look different with the upgrade, and you will not be able to downgrade to a previous version of iOS.
Recommendations for iPhone 5C and 5S upgrades
If you are considering purchasing the iPhone 5C or 5S for work purposes, we recommend the following.
1. Please wait to purchase an iPhone 5C/S. Again, ITS has yet to assess how this new device will work with our current services. We will inform users of our findings within two weeks once we have successfully tested the device.
2. Back up your data. Before upgrading to the iPhone 5C or 5S, please connect your older iPhone to iCloud or sync with iTunes on your desktop/laptop to back up your data. Instructions on how to do this are available here.