"Inside ITS" Newsletter - Vol. 12

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

REMINDER: Join us at SMARTFest on Feb. 25!

"Skill to do comes of doing; knowledge comes by eyes always open, and working hands; and there is no knowledge that is not power." - Ralph Waldo Emerson

Knowledge is definitely power at the upcoming 2nd Annual SMARTFest. On Wednesday, February 25 from 11:30 a.m. to 2:30 p.m. in the Samuel J. Wood Library, WCMC students, faculty, and staff are invited to increase your knowledge of the myriad technical and library resources available to power both your research and your daily tasks.

These Library and ITS services are abundant, but what are they exactly? How do you use them? Who can you ask for help about research tools or tech devices? Come to SMARTFest on February 25, where Library and ITS experts will be on hand to answer your questions. While you're there, you can catch a tech demo, grab a bite, and collect raffle tickets along the way. At 2 p.m. we'll raffle away prizes that will really help you to power up: encrypted flash drives, wireless headphones, and even a shiny new iPad!

Visit our website to see the growing list of participants, and check out the video below. See you at SMARTFest!

Click the video to play

 

SMARTFest
Wednesday, February 25, 2015
1300 York Avenue in the Library
11:30 a.m. -2 p.m. Demos in Library Commons
2 p.m. - 2:30 p.m. Raffle

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Learning with lynda.com

How often has this happened? You've been meaning to learn that new software program, or brush up on a certain skillset, but you just don't have the time.

In the next few weeks, you may just be able to move that up your priority list. The Samuel J. Wood Library will be launching our lynda.com service this spring. ITS is partnering with the Library to pilot lynda.com training for a few of our IT services like Office 365.

What is lynda.com?
lynda.com is a leading online repository of software and media courses and tutorials that you can take at your leisure. Once activated, you'll be able to log into lynda.com with your WCMC credentials via your computer, iPhone, iPad, or Android device.  

lynda.com has a robust catalog of over 3,200 - and counting - courses. Recently Lynda has been expanding rapidly beyond just software and web tutorials. WCMC's HR department is also looking at lynda.com for skills training beyond IT.

The best part? Courses are broken down into bite-sized modules. You don't need to feel pressured to finish a two-hour course all at once. Take a break and come back to where you left off. Plus, the service is free of charge for all WCMC users.

Stay tuned for future announcements about the lynda.com launch.

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A visit to the Medical Archives

The Royal Charter for our current hospital granted by King George III. An original microscope used by Dr. George Papanicolou in his research to improve early detection of cervical cancer.

Did you know that you are in the midst of these artifacts and more? You're just a short elevator ride away (okay, actually it's kind of long) from a treasure trove of medical history. Tucked on the 25th floor of NYP's Baker Tower, with breathtaking views of the East River, the Medical Center Archives houses an exclusive collection documenting the foundation of NYPH and Weill Cornell. The Archives safeguards institutional records, personal paper collections of prominent faculty, and over 13,000 digital images of photos, prints, drawings and slides, which collectively offer a rare glimpse into the history of medicine in New York City.

At the helm of the Archives are Lisa Mix, Head of Archives, and Elizabeth Shepard, Associate Archivist and Photo Archivist, both of whom are well-versed in their collections, as well as lively and gracious hosts. Lisa can help tailor a visit to your personal research interests, pulling items that are particularly compelling. Elizabeth can give you a crash-course on one of several impressive image databases ranging from beautiful black-and-white portraits of late nineteenth-century Weill Cornell and some of its first medical students and hospital staff, right up to the twenty-first century. If you want to add some history to your next publication, or an image to make your next presentation "pop," this is the place to find it.

The Archives also curates and sponsors regular exhibits. The current exhibit is on display in the lobby of 1300 York and is entitled The Art and Science of Caring: Cornell University-New York Hospital School of Nursing. A supplementary exhibit in the Samuel J. Wood Library features those nurses who responded to the call for nurses in the Spanish American and two World Wars.

The Archives are available for in-person research from Monday - Friday from 8 a.m. - 4 p.m., by appointment. You can also request services via the Archives website, by email, or by telephone.

 

Contact:
Website: weill.cornell.edu/archives
Email: email-archives@med.cornell.edu 
Phone: 212-746-6072

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Update on Office 365 email migration

First and foremost: a hearty thank you to the WCMC community for its cooperation as ITS completes its task of migrating thousands of email accounts to Office 365. We are confident that the features of the new Office 365 service will help us all to work with increased ease and efficiency. Migrations are presently underway, moving along at a steady clip, and we plan to have them wrapped up by March.

One of the coolest new components of your Office 365 email account is the improved look and functionality of Webmail. Sign in to O365.weill.cornell.eduwith your full email address and password, and find yourself in a user-friendly email wonderland. Take a peek at this short video for a snapshot of the new O365 Inbox design and some of its intuitive new tools.

 

Click the video to watch

 

 

Whether you have already been migrated, or are in eager anticipation of your migration day, you'll find helpful information about the overall process in our Office 365 Getting Started Guide and Office 365 FAQs. As always, the ITS Support Desk is standing by to field your migration questions and concerns at 212-746-4878 or support@med.cornell.edu.

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You got spoofed. Now what?  

Your coworker keeps wondering why you're sending him emails with ads on sunglasses sales, and all you can muster is confusion. You haven't been sending emails like that. But there's your email account clear as day in his inbox. What's going on here?

You've just been spoofed, that's what.

The ITS Service Desk regularly receives inquiries from users about their colleagues receiving emails from them that they never sent. Sometimes, the emails are innocuous. Other times, it's more disconcerting when an email that looks like it's coming from a colleague is asking for sensitive information.

Email spoofing occurs when someone sends an email with a forged sender address. Spammers typically do this to mislead recipients and extract personal information that can be used for fraudulent purposes. Plus, spoofing an email address allows them to get their message through security systems that can detect and filter spam.

So, if you find out that someone has been using your WCMC email address to send spam to other users, does that mean your account has been hacked? Not necessarily. Sometimes, spammers will just use an address without accessing your account. However, there are some things you can do to protect yourself in these situations:

  • If you believe that your WCMC account has been compromised, change your password immediately. This can be done by logging into mypassword.med.cornell.edu with your WCMC credentials and following the online instructions.
  • If you receive a suspicious email asking for personal information, even if it came from a colleague, forward it to the Service Desk. Our techs can review the content once you forward it to support@med.cornell.edu. You should also alert your colleague that his or her account may have been compromised.
  • Never give out your personal information online. No matter who is asking, you should never give out information like your password, credit card information, social security number, and similar data over email. It just makes it easier to steal.

Here are some other great resources on email spoofing and what you can do to prevent being a spammer's next target:

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Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
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New York, NY
10065
M-F
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Make an appointment

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