The ITS Service Desk will operate on a holiday schedule during Labor Day weekend. Please note the following changes in schedule:
Friday, August 29
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 6 p.m.
Saturday, August 30
Phone support: Unavailable
SMARTDesk in the Wood Library: 10 a.m. - 4 p.m.
Sunday, August 31
Phone support: Unavailable
SMARTDesk in the Wood Library: 12 p.m. - 6 p.m.
Monday, September 1 (Labor Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.
Tuesday, September 2
The Service Desk will resume regular hours of operation (see below for schedule).
If you require assistance after hours, please email support@med.cornell.edu or submit a ticket at myhelpdesk.med.cornell.edu, and one of our technicians will respond as soon as possible.
Questions? Feedback?
Please contact the ITS Service Desk for assistance (regular operating hours below):
Email: support@med.cornell.edu
Phone: 212-746-4878
Monday through Friday from 7 a.m. to 7 p.m.
In person: SMARTDesk in the Library Commons at 1300 York Avenue
Monday through Friday from 9 a.m. to 6 p.m.
Saturdays from 10 a.m. to 6 p.m.
Sundays from 12 p.m. to 8 p.m.