The ITS Service Desk will operate with a holiday schedule during Memorial Day weekend. Please note the following changes in schedule:
Friday, May 22
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.
Saturday, May 23
Phone support: Unavailable
SMARTDesk in the Wood Library: 10 a.m. - 4 p.m.
Sunday, May 24
Phone support: Unavailable
SMARTDesk in the Wood Library: 12 p.m. - 6 p.m.
Monday, May 25 (Memorial Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.
Tuesday, May 26
The Service Desk will resume regular hours of operation (see below for schedule).
If you require assistance after hours, please email support@med.cornell.edu or submit a ticket at myhelpdesk.med.cornell.edu and one of our technicians will respond as soon as possible.
Questions? Feedback?
Please contact the ITS Service Desk for assistance (regular operating hours below):
Email: support@med.cornell.edu
Phone: 212-746-4878
Monday through Friday from 7 a.m. to 7 p.m.
In person: SMARTDesk in the Library Commons at 1300 York Avenue
Monday through Friday from 9 a.m. to 6 p.m.
Saturdays from 10 a.m. to 6 p.m.
Sundays from 12 p.m. to 8 p.m.