News

Person connecting to Wi-Fi on their smartphone

Accepting certificate prompts to reconnect to WCM Wi-Fi

ITS recently renewed its wireless certificates during an update of our network. As a result, you may receive [...cont'd]

Cisco desk phone

Starting Dec. 4: NYP desk phone replacement for 1300 York Avenue

On Monday, Dec. 4, NYP will begin staging and deploying new Cisco model phones to replace old desk phones (which start [...cont'd]

maintenance

Dec. 8-11: Annual WBG upgrade

The 2023 Weill Business Gateway Annual Upgrade will take place Dec. 8 – Dec. 11, 2023. WBG will be unavailable at the following times:

  [...cont'd]

Related Service: Weill Business Gateway
Cisco 8811 desk phone

NYP desk phone replacement for 1300 York

NYP is in the process of replacing old Avaya desk phones (which start with 746-xxxx) with a new Cisco model to [...cont'd]

Related Service: Phones
Login screen

Sept. 7: New look for Microsoft O365 login

On Thursday, Sept. 7, ITS will implement a new login page for all Microsoft Office 365 accounts. [...cont'd]

Related Service: Microsoft Applications
Illustration showing a patient's records being accessed from multiple devices.

Upgrade coming to Epic

Epic will be moving to a new web-based platform this coming June 2023. 

The new Epic web-based platform

[...cont'd]
Related Service: Epic (EMR)
virtual agent in myHelpdesk

New Virtual Agent feature on myHelpdesk

Starting the night of Thursday, March 9th , if you use the Chat function in WCM myHelpdesk you will have the opportunity to use the new Virtual [...cont'd]

Many emails flying out of a computer

New: Online Archive for more email space

ITS is pleased to announce the launch of Microsoft Office 365 Online Archiving – a new mailbox [...cont'd]

Related Service: Office 365 Email/Calendar
Three people surrounded by an hourglass and clock

New Outlook feature: Shortened meetings

With Weill Cornell Medicine focused on promoting employee wellness, ITS will be implementing a new feature in institutional Outlook accounts to [...cont'd]

Related Service: Office 365 Email/Calendar
SuccessFactors new homepage

Upcoming changes to SuccessFactors homepage

On Wednesday, Sept. 14, 2022, you will see a few changes to the SuccessFactors homepage. These changes mostly affect the look-and-feel of the [...cont'd]

Related Service: Weill Business Gateway

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