For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Trust Commerce is experiencing an outage impacting credit card payments. We are working with the vendor to address this matter.
12:00pm update, TrustCommerce has posted an update on their website:
1:45pm Update: TrustCommerce has implemented a mitigation, should errors persist, please restart affected credit card machines. Some machines may continue to experience error rates and TrustCommerce will provide an update by 12:00 PM PST.
Service is restored for TrustCommerce Credit Payments services. If you are still having issues, please contact the Service Desk.
