The department of Information Technologies & Services (ITS) has now completed the compatibility testing for Snow Leopard and supported applications for Mac. We have certified Snow Leopard for most of the applications and is now fully supported by ITS.
Please be advised that ITS will not provide support for applications such as iLife and iTunes. ITS can guide users through basic setup and use of these applications as well as recommend other resources for a more in-depth guide or "how-to." In addition, users will need the operating system media (i.e. installation DVD) to install applications such as Quicktime version 7.
To purchase a license for Snow Leopard, please contact the ITS Computer Sales group at csg@med.cornell.edu.
Applications now compatible with Snow Leopard
- An updated version of the Remote Desktop Connection client (version 2.0.1) is now available on the ITS Mac OS X Application downloads page.
- For Power PC applications such as Oracle Calendar or SciFinder Scholar, Snow Leopard will automatically install Rosetta even if it not selected during the upgrade process.
- File Maker Pro does have known issues but has a workaround.
Applications not recommended for running on Snow Leopard but appear to function normally
For these applications, ITS will provide basic support. For Eclipsys and NYP ITA, ITS will provide connectivity support for WCMC users on ITS-supported machines. For issues once logged onto Eclipsys, please contact the NewYork-Presbyterian Help Desk at 4-HELP.
- EpicCare
- MyDesktop
- NYP ITA
- Eclipsys
Applications not compatible with Snow Leopard
- Laptop Encryption application, PGP version 9.9
- We are still in the process of researching alternative antivirus solutions
Additional Information
During the OS upgrade, printing and scanning software may be updated to versions compatible with Snow Leopard if they are available. If the software is incompatible, the software may be removed during the upgrade.
For more details and updated information on of incompatible software, please check the Apple website. Below is a listing of the applications currently known to present issues when used in Snow Leopard:
Incompatible software during installation and migration:
- Parallels Desktop (ver. 2.5 and earlier)
- VirusScan (ver 8.6)
- Norton Antivirus (ver. 11.0)
- Internet Cleanup 5 (ver. 5.0.4)
- Application Enhancer (ver. 2.0.1 and earlier)
- AT&T Laptop Connect Card (ver. 10.4, 10.5, 1.10.0)
- launch2net (ver. 2.13.0)
- iWOW plug-in for iTunes (ver. 2.0)
- Missing Sync for Palm Sony CLIE Driver (ver. 6.0.4)
- TonePort UX8 Driver (ver. 4.1.0)
- ioHD Driver (ver. 6.0.3)
- Silicon Image Sil3132 Drivers (ver. 1.5.16.0)
Software restricted from opening and are known to quit unexpectedly:
- Parallels Desktop (ver. 3.0)
- VirusBarrier X4 (ver. 10.4.4 and earlier)
- PASW Statistics 17 (ver. 17.0.2)
- Director MX 2004 (ver. 10.2)
- EyeTV (ver. 3.0.0 to 3.1.0)
- Ratatouille (ver. 1.1)
- Airport Admin Utility for Graphite and Snow (ver. 4.2.5)