Shared Mailboxes

Shared mailboxes allow all customer email responses to go to a single mailbox location. Multiple users can have access to the mailbox and can check and respond to emails. Responses can appear as though they are coming from a generic email address.

This service is ideal for the centralized management of email responses within a workgroup. Emails sent from the shared mailbox can be set to appear in the sender's Sent Items folder, or in the Sent Items folder of the shared mailbox itself.