3/1: Maintenance affecting myHelpdesk, myEHS & HRSC

Scheduled Maintenance

Description

On Friday, Mar. 1, ITS will be conducting an upgrade of our ServiceNow system from 7:30 p.m. – 1 a.m. the following morning, which powers the following services: 

  • myHelpdesk (myhelpdesk.weill.cornell.edu)
  • myEHS (myehs.weill.cornell.edu)
  • HR Solution Center (hrsc.weill.cornell.edu)
  • ServiceNow web portal (sn.weill.cornell.edu)
Last Updated: Tuesday, February 27, 2024 - 4:30pm
Alert Start: 
Mar 1, 2024 (7:30pm)
Alert End: 
Mar 2, 2024 (1:00am)

How Will This Affect You?

The aforementioned sites will remain accessible, although you may experience a brief disruption in service lasting only a few minutes. Should you have any important transactions to complete, we highly recommend doing so before the maintenance window to avoid any disruptions.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed