3/22: Firewall maintenance affecting Epic & WCM network access

Scheduled Maintenance

Description

On Monday, Mar. 22 from 7 p.m. – 8 p.m., ITS will be conducting maintenance to repair our internet and data center firewalls to ensure the resiliency of our network against network attacks.

During the maintenance window, connections between the WCM internal network, our data center, the internet, and Epic may be affected:

  • Users on the campus network may be temporarily unable to access IT services or the outside internet.
  • Users outside the campus network may be temporarily unable to access IT services within the WCM network.
  • Users accessing the WCM VPN through AnyConnect may have connections interrupted.

Last Updated: Monday, March 22, 2021 - 4:39pm
Alert Start: 
Mar 22, 2021 (7:00pm)
Alert End: 
Mar 22, 2021 (8:00pm)

How Will This Affect You?

Please plan accordingly and complete any work requiring WCM network access prior to the maintenance window, if possible. Check the ITS website for updates on this change.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed