6/1: MobileIron maintenance 7pm – 12am

Scheduled Maintenance

Description

On Thursday, June 1st from 7pm – 12midnight ITS will be upgrading MobileIron, our Mobile Device Management System (MDM).   

All other WCM services will be accessible to devices, such as Microsoft 365 apps, Wifi, and any apps already installed on the devices. Once the upgrade is complete, devices will start checking in again automatically.

Last Updated: Monday, May 22, 2023 - 4:42pm
Alert Start: 
May 22, 2023 (4:40pm)
Alert End: 
Jun 2, 2023 (10:42am)

How Will This Affect You?

During the maintenance window: Devices will not be able to check in to the MobileIron server using the Mobile@Work app. The WCM App Store will not be accessible on mobile devices to install new apps. New devices cannot be registered. All other WCM services will be accessible to devices, such as Microsoft 365 apps, Wifi, and any apps already installed on the devices. Once the upgrade is complete, devices will start checking in again automatically.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed