6/23: ServiceNow maintenance

Scheduled Maintenance

Description

ITS will be conducting maintenance on our ServiceNow application on Friday, June 23 from 7:30 p.m. – 11 p.m. ServiceNow, which is used to manage sites like myHelpdesk, the Human Resources Service Center (HRSC), and the Environmental Health & Safety (EHS) incident website, will be updated to be in compliance with the latest version of the application.    

Last Updated: Thursday, June 15, 2023 - 2:00pm
Alert Start: 
Jun 23, 2023 (7:30pm)
Alert End: 
Jun 23, 2023 (11:00pm)

How Will This Affect You?

We do not anticipate any downtime or changes with this upgrade. However, should you experience any issues using the aforementioned sites after the maintenance is complete, please contact the ITS Service Desk.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed