Description
UPDATE - 10/2 at 11:20 p.m.
The Weill Business Gateway is now available. As the HR, Payroll and ITS teams finish validations of the new Employee Central system, please note the impact to the following functions:
- BI Reports data refresh delay: BI Portal Reports and BI Gateway Stories are currently available. However the data reflected is as of Wednesday, 9/28. The data will be refreshed as soon as all validations are completed. Additional updates will be provided by end of business Monday, 10/3.
- SAP September financial close delay: Please stay tuned for more details from Finance on the updated schedule for the September close.
UPDATE - 9/30 at 11:17 a.m.
Select Weill Business Gateway functions are currently accessible via Firefox and Safari web browsers. ITS is currently troubleshooting issues with Chrome and Edge, and will provide another update when they are working.
UPDATE - 9/30 at 9:02 a.m.
Due to an unexpected issue, the Weill Business Gateway will not be back online at 9 a.m. EDT (4 p.m. ADT in Qatar) as originally planned. ITS is working on resolving this matter and we expect to have WBG available at 11 a.m. EDT (6 p.m. ADT in Qatar).
We appreciate your patience and will keep you updated as we make progress on this issue.
---
Key functions of the Weill Business Gateway (WBG) will be inaccessible 9/29-10/2 while ITS implements the new SuccessFactors Employee Central employee data system.
- Thursday, Sept. 29th at 12am EST - Friday, Sept. 30th at 9am EST [Qatar: Thursday, Sept. 29 at 7am – Friday, Sept. 30 at 4pm]:
- All modules of the Weill Business Gateway (WBG) will be unavailable
- BI Gateway reports will be available, with the exception of HR and Payroll reports
- Friday, Sept. 30th 9am EST – 11:59pm EST [Qatar: Friday, Sept. 30 at 4pm – Saturday, Oct. 1 at 6:59am] the following systems will be available:
- Non-HR systems: Finance, Ariba (Procurement)
- HR systems: Pay Statements, Learning, Onboarding, Recruitment, Performance Management
- BI Gateway reports, with the exception of HR and Payroll reports
- Saturday, Oct 1st at 12am EST – Sunday, Oct 2nd at 11:59pm EST [Qatar: Saturday, Oct. 1 at 7am - Monday ,Oct. 3 at 7am] the following systems will be available:
- Non-HR systems: Finance, Ariba (Procurement)
- HR Systems: Pay Statements
- BI Gateway reports, with the exception of HR and Payroll reports
BI Portal Report users
Please view the BI Reports Launch Timeline here.
BI Portal Reports will be unavailable from Thursday, Sept. 29th – Sunday, Oct. 2nd. BI Gateway reports will be available, with the exception of HR and Payroll reports. On Monday, Oct. 3rd BI Portal Reports will be available, but HR and Payroll reports will only include data up to Sept. 28th. On Oct. 12th up-to-date HR and Payroll BI Reporting will be available via the BI Gateway.
eTime users
eTime will be unavailable from Thursday, Sept. 29th – Sunday, Oct. 2nd. Please see below if you perform critical functions, such as clock-in/out, during this time.
Managers & Exempt Employees
During the downtime, you will be unable to submit leave requests or make changes to your time sheet. Managers will be unable to approve or review their employees’ time sheets or schedules. It is highly recommended that you submit/approve your time sheet prior to 8 pm on Sept. 28, or by end of day Monday, Oct. 3.
If you submit your timesheet on Monday, ensure that you submit your timesheet for the correct time period.
Non-Exempt Employees
Non-exempt employees can clock in and out during the downtime using the Clock-In app. You must install Clock-In and log in at least once before WBG downtime on Sept. 29.
Recorded times will automatically sync to the Weill Business Gateway (WBG) on after the system is back online, and the Desktop app is open and in Online mode. More details about Clock-In >>
How do non-exempt staff download Clock-In?
We strongly encourage all non-exempt staff with ITS-tagged computers to download the app from the WCM App Store. View instructions.
When downloading and using the Clock-In app, please keep in mind:
- The app download may take 5-20 minutes, depending on your internet connection and computer. If you encounter any download issues, please reach out to the ITS Service Desk.
- To ensure your clock-in/out times are recorded appropriately, please do not close the app immediately after clocking in/out. We encourage you to leave the window open or minimize it on your desktop during your workday.
- If you share a computer with another WCM employee, you must be logged in to the computer under your account to clock-in/out. The user that is logged in displays in the upper left corner of the App.
If you cannot download the app and need to record punches over the weekend, please work with your supervisor, time admins and/or timekeepers to record your missing punches on Monday after the system is back up.