Ariba service degradation

Incident

Description

Our Ariba service provider is experiencing a network disruption that impacts the ability to complete catalog orders. 

How does this affect you?

  • When you try to complete a purchase from a catalog, the screen may appear to be busy or fail to refresh immediately, and you may get an error.
  • Non-catalog purchases are not impacted.
Last Updated: Tuesday, October 4, 2022 - 1:54pm
Alert Start: 
Oct 4, 2022 (11:17am)
Alert End: 
Oct 4, 2022 (5:18pm)

How Will This Affect You?

- You may experience errors when trying to purchase from a catalog. - Non-catalog purchases are not impacted.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed