Incident
Description
ITS is aware of an issue affecting customers attempting to use the Citrix Workspace Client via the Start Menu. There is a workaround in place to use myapps.weill.cornell.edu and customers currently using myapps.weill.cornell.edu should continue to do so.
Affected applications are:
Epic
WIndstar Tax Navigator
Cadwell Easy III
truData
Intellisoft
DataCore
IVF for Windows
WCMC Emergency Planning Tool
Last Updated:
Monday, September 20, 2021 - 10:14am
Alert Start:
Sep 18, 2021 (6:57am)
Alert End:
Sep 20, 2021 (9:00am)
How Will This Affect You?
You may be unable to use the Citrix Workspace Client via the Start Menu. There is a workaround in place to use myapps.weill.cornell.edu and customers currently using myapps.weill.cornell.edu should continue to do so.Citrix applications from the Workspace Client.