Resolved Service Alert - MAC Customers can access Epic Remotely

Incident

Description

ITS is aware of an issue some MAC users are having issue when accessing Epic. MAC users who are not in the office and not on VPN are able to launch the MyApps storefront but when attempting to access Epic from Myapps, they are receiving the error, "You have not chosen to trust in common RSA server secuirty certificate". The issue can be worked around by connecting to the VPN. 

Last Updated: Saturday, October 9, 2021 - 12:21pm
Alert Start: 
Oct 9, 2021 (10:10am)
Alert End: 
Oct 9, 2021 (11:51am)

How Will This Affect You?

MAC users should not be affected at this time attempting to access Epic from home.

Need Help?

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