Resolved - WCM ITS phone line unreachable

Incident

Description

Resolved - This issue is now resolved.

___

WCM ITS is aware of an issue with external numbers, non 646-962-XXXX numbers, being unable to call 212-746-4878. Please use either chat support or email us.

Chat option located in lower right corner: http://myhelpdesk.med.cornell.edu/

Email: support@med.cornell.edu

Last Updated: Wednesday, April 19, 2023 - 4:14pm
Alert Start: 
Apr 19, 2023 (3:02pm)
Alert End: 
Apr 19, 2023 (4:09pm)

How Will This Affect You?

This issue is now resolved.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed