Service Alert - Multiple issues with credit card payments

Incident

Description

WCM ITS is aware of several issue occuring with the processing of credit card payments. 

Issue #1: Issue with TC IPA App.

You may see the following error:

TCIPA application error

Please install TCIPA 4.3.6.37 from the WCM App Store.

TCIPA install available in WCM App Store

Issue #2: Ingenico Devices receiving a 706 error when trying to process credit card payments.

credit machine error

Last Updated: Wednesday, April 5, 2023 - 4:27pm
Alert Start: 
Mar 29, 2023 (1:01pm)
Alert End: 
Apr 7, 2023 (2:44pm)

How Will This Affect You?

Issue 1: You may run into an error when attempting to take credit card payments. Please install TCIPA 4.3.6.37 from the WCM App Store. Issue 2: We are working with our vendor to resolve.

Need Help?

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