Service Alert: Issue with using web portal to access or send Faxes

Incident

Description

ITS is aware of an issue affecting our customers who are using the web portal to send or access Faxes sent to them. Faxes sent to/from Epic are not affected, and faxes that are sent to email addresses/distribution lists and printers are not affected.

Last Updated: Thursday, November 18, 2021 - 11:37am
Alert Start: 
Nov 18, 2021 (10:12am)
Alert End: 
Nov 18, 2021 (10:20am)

How Will This Affect You?

Most customers send and/or receive faxes via email or automatically printed to a printer near them and are thus unaffected. This only affects customers who send or access their faxes via the web portal.

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