Service Alert: Sending faxes via email

Incident

Description

ITS is aware of an issue sending faxes via the email gateway [number@fax.out]. The Vendor has identified the cause and is working to resolve the issue.

In the interim, faxes can still be sent via the rightfax client. See Knowledgebase item on the rightfax client at: https://wcmcprd.service-now.com/myhelpdesk?id=kb_article_view&sysparm_article=KB0015752

Last Updated: Tuesday, November 15, 2022 - 10:29am
Alert Start: 
Oct 21, 2022 (11:57am)
Alert End: 
Oct 21, 2022 (1:28pm)

How Will This Affect You?

You will be unable to send out faxes using the email gateway at this time.

Need Help?

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