12/24: Citrix maintenance affecting myApps

Emergency Maintenance

Description

ITS will be performing emergency maintenance on our Citrix system on Tuesday, Dec. 24 from 6 p.m. – 7 p.m.  

How will this affect you?

You may experience a brief disruption in service for any application that uses myApps, including Epic, Weill Business Gateway, Weill Research Gateway, and others. 

What do you need to do?

If you are attempting to access any myApps applications during the maintenance window, you may be disconnected from service. We recommend waiting a few minutes, and then reconnecting.

 

Last Updated: Tuesday, December 24, 2019 - 1:57pm
Alert End: 
Dec 24, 2019 (7:00pm)

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed