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Information Technologies & Services

Changes to VPN access process for call center staff

March 31, 2026

On Friday, April 3, the process for accessing Cisco Secure Client VPN services will change for call center staff. Staff will be asked to sign into the WCM Web Login page with their CWID and password in order to access VPN services.   

How is VPN access changing? 

Previously, users entered CWID, password, and a Duo push or PIN into a Cisco Secure Client window. As of April 3, after you open Cisco Secure Client and click Connect, you will be redirected to a WCM...

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A pair of hands holding a smartphone. A warning notification hovers above the phone.

Security Alert: Phishing campaigns targeting messaging apps

March 23, 2026

The FBI recently released a public service announcement urging the public to be aware of phishing campaigns led by led by Russian Intelligence Services (RIS) that are targeting messaging apps, like Signal, WhatsApp, Telegram, iMessage, and similar short message service (SMS) platforms.   

The cyber-attacks are not compromising the encryption of these services, but rather focusing on user accounts and trying to extract...

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Stryker headquarters

Update on Stryker cyberattack

March 19, 2026

Last week, ITS took measures to secure WCM’s systems and information in response to a cyberattack on one of our vendors, Stryker. Both NYP IT and ITS blocked all network traffic with Stryker and their associated domains after the attack wiped the company’s managed assets and created a major outage in their global operations.  
After substantial review, ITS, in conjunction with our colleagues at...
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