News

COVID phishing scams targeting everyone from patients to dog lovers (because there are no rules in 2020)

As if we didn’t have enough to worry about with the pandemic, scammers are taking advantage of COVID-related anxieties and fears and using [...cont'd]

EpicTogether logo

Extended Support During Epic Go-Live

In support of the EpicTogether East Campus go-live, ITS expanded support Saturday, October 3rd through [...cont'd]

Related Service: Epic (EMR)
cybersecurity

It’s Cybersecurity Awareness Month – your favorite time of year!

We’re baaaaaack! It’s October, which means it’s National Cybersecurity Awareness Month. In [...cont'd]

Zoom will NOT require increased meeting security for educational institutions

Update: Following an announcement that passcodes would be required for all meetings starting 9/27, Zoom made a decision to NOT enforce [...cont'd]

Related Service: Zoom
Microsoft 365

WCM is upgrading all users to Microsoft 365 versions of Office apps

This fall, ITS will be upgrading all users at WCM to the Microsoft 365 versions of Microsoft Office applications on or before October 13th. You [...cont'd]

Related Service: Microsoft Applications
woman using smartphone

Self-register your smartphone with MobileIron to access WCM email, Wi-Fi, and apps

Got a new smartphone? You no longer need an in-person appointment to “tag” your phone in order to access your WCM email account, campus Wi-Fi, or [...cont'd]

security alert

New phishing attempt impersonating WCM faculty & staff

ITS has identified a new phishing attempt targeting WCM users. An external, unauthorized account has been impersonating WCM faculty and staff to [...cont'd]

direct deposit

Now available: Direct deposit option in eForms

ITS and Accounts Payable Finance are pleased to announce a new direct deposit (ACH) reimbursement option in Payment Requisition or Travel & [...cont'd]

hurricane

Tropical Storm Isaias - Early closing hours for SMARTDesk & Library

Due to the impending storm, both the SMARTDesk and Library will be closing early on Tuesday, Aug. 4. The updated schedule will be:  [...cont'd]

ITS Support Updates for 7/6

The following changes in ITS support services are effective on Monday, July 6: 

 

Expanded hours at the SMARTDesk [...cont'd]

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.