Duo required for new sites

Starting Thursday, July 1st at 7pm, if you access myHelpdeskHR Solution Center, or myEHS from outside the WCM network or VPN (AnyConnect), you will be prompted to authenticate with Duo. 

What is Duo?

Duo is WCM’s easy-to-use two-factor authentication system, which adds an extra layer of security for faculty, staff, and students to help safeguard their data and ITS services when outside of our network. 

 

How do I enroll in Duo?

To enroll in Duo, please visit duo.weill.cornell.edu from any web browser and follow the instructions on screen. You can follow these instructions whether you are setting up Duo for the first time or activating Duo on the same phone after a phone reset. You can utilize Duo on many devices, including:

  • Mobile phones via app, SMS, or phone call (highly recommended)
  • Tablets via app
  • Landlines via phone call 

For further instructions, please consult this guide Installing Duo Dual Authentication.

 

 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
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575 Lexington Ave
3rd Floor
New York, NY
10022
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