For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Starting Thursday, July 1st at 7pm, if you access myHelpdesk, HR Solution Center, or myEHS from outside the WCM network or VPN (AnyConnect), you will be prompted to authenticate with Duo.
Duo is WCM’s easy-to-use two-factor authentication system, which adds an extra layer of security for faculty, staff, and students to help safeguard their data and ITS services when outside of our network.
To enroll in Duo, please visit duo.weill.cornell.edu from any web browser and follow the instructions on screen. You can follow these instructions whether you are setting up Duo for the first time or activating Duo on the same phone after a phone reset. You can utilize Duo on many devices, including:
For further instructions, please consult this guide Installing Duo Dual Authentication.
