Introducing Zoom video conferencing

Zoom video conferencing is now available to all WCM staff, faculty and students. Zoom is replacing our current online collaboration tool, WebEx, which will be retired on June 15, 2017. Zoom lets you hold online meetings with up to 100 participants. Features include desktop sharing, personal rooms, live chat and more.

How do I get started using Zoom?

To join a Zoom meeting, you don't need an account. Simply click the link provided in your Zoom meeting invite, and follow the prompts from Zoom. 

To Host a Zoom meeting, schedule a meeting, or schedule meetings on behalf of a colleague, you need a Zoom account. Follow these steps:

  1. Activate your account. Go to https://weillcornell.zoom.us and sign in with your CWID and Password to activate your account.
  2. Download Zoom. Download the Zoom Client for Meetings and the Zoom Plugin for Microsoft Outlook if you would like to schedule Zoom meetings directly from your Outlook calendar. Download process will vary depending on your machine. Please see below for more info on where to download Zoom: 
  • ITS-Tagged Windows: Download Zoom from BigFix
    For instructions on how to download applications from BigFix, click here
  • ITS-Tagged Macs: Download Zoom from Self-Service
    For instructions on how to download applications from Self-Service, click here
  • ITS-Tagged Mobile Devices: Download the Zoom app from WCMApps
  • Non-tagged Mobile Devices: Download the Zoom app from your App store

   3. Read this job aid on How to get started using Zoom

How can I learn more about Zoom?

  • ITS Website: Please visit the ITS Website Zoom page for information on signing in, requesting licenses for larger meetings and webinars, FAQs, and Guides
  • Zoom Website: Please visit the Zoom Help Center for FAQs and Videos.
  • Traveling Training: If you would like personalized assistance in learning how to use Zoom email its-training@med.cornell.edu, and we will schedule a session with you
  • Tech Tuesday May 23: We will hold a Tech Tuesday session in the Library Commons at 1300 York covering the basics of using Zoom 

I schedule meetings on behalf of my colleagues. Can I do this in Zoom?
Yes, please refer to this guide on How to schedule a Zoom meeting for someone else. 

What if I need to host a meeting for more than 100 participants?
Please submit a request for a Larger Meeting license via myHelpdesk. A Larger Meeting allows for up to 300 participants. 

What if I need to host a Webinar?
Zoom Webinars have the same functionality as WebEx Meeting Center and Event Center meetings. If you need to host a Webinar, submit a request for a Webinar100 or Webinar500 License via myHelpdesk. A Webinar100 license allows for 100 attendees, and a Webinar500 license allows for 500 attendees. 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed