Incident
Description
ITS is aware of an issue affecting the recording of Avaya ACD calls. We are working with the vendor to restore normal service.
Last Updated:
Monday, October 25, 2021 - 4:59pm
Alert Start:
Oct 25, 2021 (12:00pm)
Alert End:
Oct 25, 2021 (4:56pm)
How Will This Affect You?
ACD calls are not being recorded and you will not be able to listen to recorded calls at this time.