Service Alert: Patient support line for MyChart/Weill Cornell Connect

Incident

Description

ITS is aware of an issue with one of our telecommunication vendors affecting the ability of patients to reach support for MyChart/Weill Cornell Connect. We are working on the issue and hope to have it resolved shortly.

Last Updated: Monday, February 28, 2022 - 8:04am
Alert Start: 
Feb 11, 2022 (1:05pm)
Alert End: 
Feb 11, 2022 (5:00pm)

How Will This Affect You?

It will only affect patients attempting to get support regarding MyChart/Weill Cornell Connect

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
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