New version of Citrix Workspace coming 4/26

Incident

Description

ITS is upgrading to a new version of Citrix Workspace (19.12.6), the application delivery software that supports myApps on Tuesday, April 26th at 6:30 pm

The installation will take approximately 30 minutes and may require you to log back in.

 

Last Updated: Tuesday, April 26, 2022 - 4:21pm
Alert Start: 
Apr 26, 2022 (4:18pm)
Alert End: 
Apr 27, 2022 (10:21am)

How Will This Affect You?

If you are affected by this, you received an email from ITS-Communications. If you encounter any issues after the upgrade, please contact the ITS Service Desk

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed