Service Alert - Internet Connectivity Issues

Incident

Description

ITS resolved an issue last night with our internet service. Most customers should not have issues, but if you have problems with getting on the internet, or you receive an unusual login prompt similar to the below, please contact the ITS Service Desk at 212-746-4878 or open a chat support session at myhelpdesk.med.cornell.edu

Login Prompt

Last Updated: Thursday, March 9, 2023 - 4:23pm
Alert Start: 
Jan 26, 2023 (10:19pm)
Alert End: 
Feb 1, 2023 (12:23pm)

How Will This Affect You?

You may have issues accessing the internet.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed