Service Alert - File Share issue on Macs

Incident

Description

ITS is aware of an issue with opening files, located on a file share, that have been moved when using a Mac. ITS is working to restore correct functionality.

Workarounds:

1. Duplicate the affected file and open the copy.

2. Disconnect and reconnect to the file share.

3. Open the application that the file would normally open in (e.g. .docx file opens in Microsoft Word) and open the file from the app itself.

Last Updated: Monday, April 17, 2023 - 11:15am
Alert Start: 
Mar 9, 2023 (3:02pm)
Alert End: 
Apr 17, 2023 (11:15am)

How Will This Affect You?

You may not be able to open the file you moved. Please see the workarounds above.

Need Help?

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