RESOLVED: Mobile Devices unable to connect to Cisco AnyConnect

Incident

Description

Update: July 7, 11:16 am

This issue has now been resolved. 

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AnyConnect VPN receiving error "Connection timed out" when trying to connect via mobile devices

Last Updated: Friday, July 7, 2023 - 11:17am
Alert Start: 
May 2, 2023 (8:41am)
Alert End: 
Jul 7, 2023 (11:00am)

How Will This Affect You?

You might not be able to authenticate the AnyConnect or you might see a connection timed out error from the mobile devices.

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