Resolved: WRG upgrade

Scheduled Maintenance

Description

Update: Feb. 23, 8:55 am

Due to technical issues, we were unable to complete our upgrade of the Weill Research Gateway and will be rescheduling the upgrade for a future date to be determined. WRG is currently available to access in its previous version with no enhancements. 

If you have any issues using WRG, please contact our Service Desk at the information listed below.

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Update: Feb. 23, 7:30 am

Due to technical issues, the Weill Research Gateway upgrade was not completed and the site is still unavailable. We appreciate your patience as we work to restore normal service. Please check our website for updates about this issue.

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Update: Feb. 23, 12:35 am 

We are currently experiencing a technical issue with the upgrade, prolonging the site's downtime. Please check the ITS website for future updates. 

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ITS will be performing maintenance on the Weill Research Gateway (WRG). As a result, the entire system will be down at the following times:

 

  • NYC: Thursday, Feb. 22 from 2:45 p.m. – Friday, Feb. 23 at 2:30 a.m. EST 
  • Qatar: Thursday, Feb. 22 from 10:45 p.m. – Friday, Feb. 23 at 10:30 a.m. AST

    

Last Updated: Friday, February 23, 2024 - 8:58am
Alert Start: 
Feb 22, 2024 (2:45pm)
Alert End: 
Feb 23, 2024 (8:55am)

How Will This Affect You?

WRG and all of its applications (i.e., Sponsored Programs, Human Subjects, Conflicts of Interest, SPIN, Research Safety) will be unavailable. If you have any urgent transactions you need to complete, please do so before the maintenance.

Need Help?

myHelpdesk
(212) 746-4878
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575 Lexington Ave
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