Scheduled Maintenance
Description
ITS will be upgrading our Student Information System, Jenzabar, at the following times:
- NYC: Thursday, June 6, from 5 p.m. – 12 a.m. midnight
- Qatar: Friday, June 7, from 12 a.m. midnight – 7 a.m. AST
How does this affect you?
This upgrade will affect students, staff, and faculty in NY and Qatar, including the following groups:
- Registrars (New York and Qatar)
- Student Accounting staff (New York)
- Financial Aid staff (New York)
- Students (New York and Qatar)
- Faculty/Advisors (New York and Qatar)
- All Educational staff (New York and Qatar)
- ITS teams (ETG for NY, ECS for Qatar)
The following systems will be unavailable during the upgrade window:
- Student Information System
- Jenzabar EX client users, via Remote Desktop (New York and Qatar)
- NYC LEARN Portal: https://learn.weill.cornell.edu/ICS/
- QLEARN Portal: https://qlearn.qatar-weill.cornell.edu/ICS/
- Izenda web portal users via https://learn-izenda.weill.cornell.edu/Izenda (New York)
- NeInet
- PowerFAIDS client users, via Remote Desktop (New York only)
Additionally, you may experience intermittent connectivity as our technicians test the system after the upgrade.
Last Updated:
Tuesday, June 4, 2024 - 1:31pm
Alert Start:
Jun 4, 2024 (1:29pm)
Alert End:
Jun 8, 2024 (8:31pm)
How Will This Affect You?
Please plan accordingly and complete any pressing transactions in the Student Information System prior to the upgrade.