For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Remote Apps is a web-based service which allows you to access WCM applications with your CWID and password. Unlike other services, like VPN, which also provide access to WCM resources from off-campus, Remote Apps is browser based and addresses browser compatibility issues that may exist when accessing certain apps.
Remote Apps is ideal for staff to access applications off-campus.
Anyone with access to a fund number can request access to the above applications (with the exception of DataCore) on myHelpdesk by submitting a Remote Apps request form. For DataCore access, please submit a DataCore Request Form.
If you are not authorized to use the department fund number, please reach out to your Department Administrator to get the access.
If you want to publish a new application to the Remote Apps portal, please reach out to the Application Hosting team at RemoteAppsSupport@med.cornell.edu.
Internet access is required to use Remote Apps. Mac users need to install Microsoft Remote Desktop before accessing Remote Apps. Windows users will use the native Remote Desktop client already installed on their computer.
How do I access the Remote Apps portal?
What do I need to access Remote Apps?
Mac users need to install Microsoft Remote Desktop from the WCM App Store before accessing Remote Apps. Windows users need to use the Microsoft Remote Desktop app that is already installed on their computers.
How do I request access to an application on Remote Apps?
Anyone with access to a fund number in ServiceNow can request access on myHelpdesk by submitting Remote Apps request form. If you are not authorized to use the department fund number, please reach out to the Department Administrator to get the access.
Place a request on and specify which app you need access to:
