RESOLVED: Service Alert - Can't access Microsoft Teams

Incident

Description

Microsoft reports that they are having issues preventing some users from accessing Teams or may experience degraded performance with multiple features.  ITS is monitoring Microsoft's progress to resolution.

UPDATE: Microsoft identified the root cause as a recent configuration change. They reverted the change and are seeing signs of recovery. Users still experiencing impact are encouraged to restart their client to expedite recovery.

UPDATE 2: Microsoft has indicated that the issues are resolved and recommends users restart the Teams app.

Last Updated: Tuesday, April 27, 2021 - 4:42pm
Alert Start: 
Apr 27, 2021 (8:06am)
Alert End: 
Apr 27, 2021 (4:40pm)

How Will This Affect You?

You may not be able to access teams or experience degraded performance.

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