For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
As mentioned in a previous message, our RightFax service was moved to an improved cloud server. Incoming faxes to printers, emails, distribution lists will still be sent to the same locations, and Xerox workflows not changing at this time. However, you will need to access a new site to log into RightFax; the Righfax desktop client will no longer be used on the new server.
To access RightFax:
You can view the full instructions on myHelpdesk for additional assistance on how to use the RightFax site. RightFax account users can also send faxes directly from Outlook.