For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

News

Computer with tools on screen to signify maintenance

Computer reboot required to address Windows security issue

Microsoft recently identified a security vulnerability affecting Windows 10 computers. To address this, ITS will be [...cont'd]

first aid go bag

September is National Preparedness Month

September 1 is the start of National Preparedness Month, a federal initiative aimed at raising awareness about the importance of preparing [...cont'd]

duo

Duo required for new sites

Starting Thursday, July 1st at 7pm, if you access myHelpdesk

[...cont'd]
password screen

Changes in WCM's password policy

Effective May 3, ITS will be updating its password policy [...cont'd]

Related Service: Password Management, LastPass
tipup lastpass

TipUp: Secure your accounts with LastPass

You may have already updated your password to comply with our  [...cont'd]

Related Service: Password Management, LastPass
world password day

May 6 is World Password Day

May 6 is World Password Day, created by Intel to promote good password hygiene! As you may already know,  [...cont'd]

tax season

Be wary of identity theft tax scams

Tax season can be stressful. While the IRS has extended the tax filing [...cont'd]

phishing skull

Security Alert: New phishing attempt

A new phishing email purporting to be an important email alert from Weill Cornell Medicine is circulating within the WCM community: [...cont'd]

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.