Cloud for Standard Solutions on Demand (SSOD) is designed for low-complexity solutions, offering a shared Amazon Web Services (AWS) account with predefined sets of standards for easy scalability. It supports essential AWS services like EC2, S3, and RDS, making it ideal for standalone instances and basic combinations.
Security is robust with no console access, role-based least privilege access via command line, and compliance with NIST 800-53 rev 5. The model ensures comprehensive management through a dedicated team which includes operations, storage, and application hosting teams, with our cloud team available as an escalation point for assistance with complex issues.
Please use our AWS Cloud Hosting Services request form to access this service.
What's Included
- Shared AWS account
- Approved for PHI/PII data storage
- Compliant with NIST 800-53 rev 5, AWS Guardrails, and Policy Boundaries standards
- Dedicated support team
- Provisioning, monitoring, patching, and billing support
Cloud Services Comparison Table
| Features | Standard Solutions on Demand (SSOD) | Managed Solutions | Co-Managed Solutions |
|---|---|---|---|
| AWS Account Type | Shared | Dedicated | Dedicated, non-production, sandbox |
| Solution Complexity | Low | Medium/High | Any |
| Scope | Stand-alone AWS EC2, S3, RDS | Non-standard apps or services, internally-developed solutions, cloud improvement | Research-focused |
| Security Access Control | No console access, role-based CLI/Shell/RDP | Limited console access, role-based CLI/Shell/RDP | Console + CLI/Shell/RDP access, restricted IAM/Billing |
| Compliance Standards | NIST 800-53 rev 5, AWS Guardrails, Policy Boundaries | NIST 800-53 rev 5, AWS Guardrails, Policy Boundaries | NIST 800-53 rev 5, AWS Guardrails, Policy Boundaries |
| Supported Data Types | All (PHI / PII included) | All (PHI / PII included) | All (PHI / PII included) with required Security attestation |
| Support Group | Dedicated support team | Extended cloud team/white-glove support services | End users, ad-hoc basic infrastucture support |
| Services Provided | Provisioning, monitoring, patching, billing support | All SSOD services + consultation, migration, HA/DR, cost optimization | Account provisioning, service enablement, network connectivity, monitoring *Consultation is available for $150/hour |
| Request Method | myHelpdesk | myHelpdesk | myHelpdesk |
| User Responsibility | Minimal | Minimal | Sign agreement, show cloud knowledge, comply with standards |
| Who Can Request | Authorized personnel | Authorized personnel | Authorized personnel |
| Rate | Cloud usage fee + 25% | Cloud usage fee + 40% | Cloud usage fee + 5.15% *Consultation is available for $150/hour |
| Use Case Examples | Standalone EC2 instances w/ or w/o ALB (ex: New relic / Halo), Standalone S3 buckets, Standalone RDS instances | Containerized solutions, PaaS like Elastic beanstalk, serverless solutions (Lambda), Analytics (Glue, Athena, RedShift, EMR), Machine Learning / AI (Sagemaker, Bedrock, Amazon Q) | Accounts for SDS, App Dev, Security; Insight, Recover, knitdema |
Cost and Fees
Please view the Cloud Services section of our Rates page to see our current rates.
Service Requirements
While all WCM employees are able to access our AWS Cloud Hosting Services request form, please note that you must include the name of the person who manages fund numbers and/or grants for your department, as well as an SAP fund number. This person is typically your:
- Chief Administrative Officer (CAO)
- Department Administrator (DA)
- Divisional Administrator (DivA)
- Principal Investigator (PI)
Frequently Asked Questions
Do I need cloud expertise to use cloud services offered by ITS?
This depends on the specific cloud service. In general:
- SSOD: No expertise required.
- Managed: Some understanding is helpful, but support is extensive.
- Co-Managed: Yes, basic cloud technical knowledge is required, and the request should be submitted with a signed attestation form.
What are the cost differences between cloud service models?
- SSOD: Cloud cost + 25%
- Managed: Cloud cost + 40%
- Co-Managed: Cloud cost + 5.15%
Who manages the infrastructure and support of ITS' cloud service options?
- SSOD: Fully managed by a dedicated support team.
- Managed: Managed by an extended Cloud Team (Cloud, Security, Ops, etc.).
- Co-Managed: You manage it, with basic infra support from the Cloud Team with fee.