September 2, 2015
The ITS Service Desk will operate on a holiday schedule during Labor Day weekend. Please note the following changes in schedule:
Friday, September 4
Phone support:
7 a.m. - 5 p.m.
SMARTDesk in the Wood Library:
9 a.m. - 5 p.m.
Saturday, September 5
Phone support:
Unavailable
SMARTDesk in the Wood Library:
10 a.m. - 4 p.m.
Sunday, September 6
Phone support:
Unavailable
SMARTDesk in the Wood Library:
12 p.m. - 6 p.m.
August 27, 2015
Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services
available at Weill Cornell.
In this issue:
August 12, 2015
As a result of the recently completed WCMC email cutover to Microsoft Office O365, you should now be using O365.med.cornell.edu to access your email via webmail. In order to ensure that users are logging into the correct portal, ITS will be redirecting outlook.med.cornell.edu and owa.med.cornell.edu to point to the O365.med.cornell.edu address on Thursday, August 13.
August 11, 2015
Don't forget! ITS Training will be holding its open Coaching Lab hours on Wednesday, August 12. If you need a little help with some of the applications we use most frequently in ITS, please feel free to attend during the following times:
August 6, 2015
A new online course is now available for WCMC employees who have or will be assigned a corporate card for business-related purchases. ITS and the Finance department highly recommend taking this course to learn the ins-and-outs of how to appropriately use a corporate card issued by your department.
About the course
August 5, 2015
This fall, Apple will no longer support iTunes U private hosting. Currently, Weill Cornell uses this service to allow students and faculty to download Panopto lecture videos to their iPads via CWID and password for offline viewing. As a result, ITS recommends moving over to the Panopto iPad app by Monday, August 17. The Panopto app preserves streaming and downloading lectures, as well as manipulating playback.
How will this affect you?
Effective September 1, you will no longer be able to download lectures via iTunes U.
Submitted by mam2155 on July 30, 2015 - 10:46am
Submitted by mam2155 on July 23, 2015 - 4:03pm
Submitted by mam2155 on July 22, 2015 - 9:20am
What if I forget my password and the answers to my private questions?
You can call the ITS Service Desk at 212-746-4878 to have your password reset using additional steps.
