Our cornellemergency.org website is the place to go for any information on emergency announcements, contact numbers, procedures, and planning at Weill Cornell. Now, it's even easier for faculty, staff, and students to access emergency information quickly from their desktop, laptops, and mobile devices.

Starting Thursday, May 28 a new WCMC Emergency Information shortcut will be available for ITS-tagged Macs, PCs, iOS and Android devices.

The ITS Service Desk will operate with a holiday schedule during Memorial Day weekend. Please note the following changes in schedule:

Friday, May 22

Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Saturday, May 23

Phone support: Unavailable
SMARTDesk in the Wood Library: 10 a.m. - 4 p.m.

Sunday, May 24

Phone support: Unavailable
SMARTDesk in the Wood Library: 12 p.m. - 6 p.m.

Monday, May 25 (Memorial Day)

If you are a Mac user who has seen a notification on your ITS-tagged computer to update to Microsoft Office 2011 Version 14.5.0, we strongly recommend that you not install the update. The update can disable your Outlook desktop client.

How will this affect you?
If you install the update, your main email window could disappear and you may not be able to send or receive emails.

What do you need to do?
If you have not installed the update:

Need help figuring out how to use some of our ITS services? Our ITS Training team is now offering open coaching lab hours so you can walk in for some in-person assistance. Our upcoming lab hours are:

Wednesday, May 13
10:30 a.m. - 1:30 p.m.

Now at two locations!

1300 York Avenue
Samuel J. Wood Library Computer Lab
(Go down the main library stairs one level; the computer lab will be in front of you)

575 Lexington Avenue
9th Floor Training Room

Changes to the format of the NIH Biosketch will go into effect on May 25. To help you prepare, the library is offering several options to assist:

Watch a video about Biosketch assistance!

Biosketch Webinar tomorrow!
On Tuesday, May 5, the Library is hosting a webinar discussing the new format.

ITS has been notified of a malicious email that users at Weill Cornell may have received in their inboxes. Links have been removed from the message below and the text appears as it was originally written so that users can more easily identify the malicious email and delete it.

From: , Walid
Date: Thursday, April 30, 2015 at 3:25 PM
Subject: @ICT SERVICE DESK

Service Desk require you to upgrade Outlook Web Apps 2015 , kindly Click on LINK REMOVED to upgrade to your Outlook Web Apps 2015

Grab your lunch and join us for Tech Tuesdays when ITS and Library staff will be doing short demos on services we offer! Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you with your work at WCMC.

Upcoming schedule and topics
During the month of May, we'll be hosting the following demonstrations:

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

The Samuel J. Wood Library will be hosting a demonstration of our i2b2 software on Thursday, April 30! i2b2 enables investigators to query data from electronic health record (EHR) systems, including Epic, to discover cohorts of patients preparatory to research.

The Wood Library and ITS plan on hosting weekly demonstrations for our users throughout the month of May, so stay tuned for our latest schedule: