For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

How can I add course content in LMS for others to see?

Training Administrators and instructors can upload and administer course content in LMS. If you require this access, please contact its-training@med.cornell.edu for more information.

Do I need to take HIPAA training?

Training in the Health Insurance Portability and Accountability Act (HIPAA) is required for all WCMC employees, regardless of whether your work is patient-related. When you begin your employment at WCMC, Human Resources will indicate how you can take HIPAA training in WTMS. This training must be completed within the first 45 days of your employment. Please note that all Weill Cornell employees, regardless of how long they have been working for the institution, may be asked to retake their HIPAA certification when updates are made to the policy. Your department will be notified if you are required to retake the certification.

September 16, 2015

Tuesday, September 22, 2015 at approximately 10:00 a.m. will be the first quarterly test of "Weill Cornell Alert," the emergency notification system used by Weill Cornell Medical College (WCMC).

How do I get my smartphone registered?

We put together a couple of step-by-step guides to help you register your phone:

September 16, 2015

Apple recently announced the following updates in its operating systems and devices:

· Apple OS X El Capitan for Macs (available September 30)

· Apple iOS 9 for iPhone and iPad (available September 16)

· iPhone 6S and 6S Plus (available September 25)

· iPad Pro (available in November)

September 15, 2015

Effective Tuesday, September 22, all patrons of the Samuel J. Wood Library will need to use their ID or library-issued access card to enter and exit the library's new gates during regular operating hours.

Please note the following changes to our access procedures.

WCMC/NYPH patrons

September 8, 2015

Tech Tuesdays are back this month with a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCMC.

Upcoming schedule and topics
During the month of September, we'll be hosting these topics. Please note that the TRAC demo is one of a three-part series. 

What is Focused Inbox?

Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox into two tabs—Focused and Other. Emails you need to act on right away are in the Focused tab, while the rest wait for you in Other. You can switch between tabs at any time to take a quick look.

Focused Inbox is available to all Office 365 customers using the Monthly Channel of Office 365 ProPlus, in Office 2019 for Windows and Mac, and in Outlook for iOS and Android. It replaced the Clutter feature in Jan. 2020.

Visit the Microsoft website for more information about using Focused Inbox. 

What is the maximum file size I can email as an attachment?

The maximum file size is 25 MB if you are sending the attachment via Outlook or Webmail. To send larger attachments up to 35GB, use the File Transfer Service.

September 2, 2015

The ITS Service Desk will operate on a holiday schedule during Labor Day weekend. Please note the following changes in schedule:

Friday, September 4

Phone support:
7 a.m. - 5 p.m.

SMARTDesk in the Wood Library:
9 a.m. - 5 p.m.

Saturday, September 5

Phone support:
Unavailable

SMARTDesk in the Wood Library:
10 a.m. - 4 p.m.

Sunday, September 6

Phone support:
Unavailable

SMARTDesk in the Wood Library:
12 p.m. - 6 p.m.