December 4, 2014

Retail services are now available to the Weill Cornell Medical College year-round, through a new store developed by The Cornell Store together with the Weill Medical College Library. The new store--called The Cornell Store at Weill Cornell--is located at 1300 York Avenue at 69th Street, at the entrance to the Wood Library. This store features high quality apparel and gift items celebrating Weill Cornell Medical College and Cornell University, academic supplies, and services to assist faculty and staff with sourcing computer hardware and accessories.

October 27, 2014

Welcome to this edition of Inside ITSInside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

October 27, 2014

Our new eduroam visitor service is now available for Weill Cornell faculty, staff, and students to use at outside institutions! While you're on WCMC's campus, you'll still use our current wireless networks (WMC Secure or WCMC) to access the Internet when needed. However, if you travel frequently to different campuses for business or research, you can now access wireless Internet at participating institutions with ease using your own WCMC email and password. No complicated setups. No need to memorize different user names and passwords.

October 17, 2014

Apple will release its new operating system OS X 10.10, also known as Yosemite, on Thursday, October 16. ITS will be supporting this new operating system, which comes pre-installed on systems purchased after October 16.

October 14, 2014

ITS is pleased to announce our upcoming migration to Office 365. Read on to find out how this transition will benefit you!

What is Office 365?
Office 365 is Microsoft’s new cloud-based email and desktop application service. It combines the functions of Outlook, Word, Excel, and other MS Office products into a web-based, cross-platform system – with a huge mailbox! This is the same service currently used by the Ithaca campus.

September 26, 2014

ITS is currently researching and addressing a new security issue known as the "Shellshock Bug." Shellshock is a flaw in a piece of software that is built into a majority of machines that connect to the Internet, including servers, computers, and mobile phones. This vulnerability can allow hackers to take control of an entire device. Similar to Heartbleed, Shellshock is a widespread issue affecting users and companies worldwide.

How will this affect you?
Our Security Team has already begun applying the necessary

September 9, 2014

ITS is beginning preliminary support for Android mobile devices. Because we are using Android security controls that are relatively new, both to ITS and industry, we are initially providing this service in beta. A beta designation indicates that small-group testing has been successful, and we are ready for those in the institution who are willing to try a pre-production service to sign up.

The control we are using to effectively secure Android devices is called "containerization." Containerization separates work and personal data and applications, while

September 9, 2014

Apple will soon release iOS 8, along with its new iPhone 6. When any major operating system or device is introduced to the public, ITS tests these new products to determine their compatibility with our services.

Devices affected by iOS 8 upgrade

These devices will be able to download iOS 8. Older models will not be affected:

  • iPhone 4S and higher
  • iPad 2 and higher
  • iPod touch 5th generation and higher

Recommendations for iOS 8 upgrade

August 28, 2014

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

August 27, 2014

The ITS Service Desk will operate on a holiday schedule during Labor Day weekend. Please note the following changes in schedule:

Friday, August 29

Phone support: 7 a.m. - 5 p.m.

SMARTDesk in the Wood Library: 9 a.m. - 6 p.m.

Saturday, August 30

Phone support: Unavailable

SMARTDesk in the Wood Library: 10 a.m. - 4 p.m.

Sunday, August 31

Phone support: Unavailable

SMARTDesk in the Wood Library: 12 p.m. - 6 p.m.