Technology is constantly changing, growing increasingly complex and inter-related with other technology from a variety of sources. ITS can assist you in matching your needs to a range of technology solutions based on cost, functionality, technical architecture, and support resources.
⚠️ NOTICE: The SMARTDesk is operating on a reduced schedule; please see the sidebar for the current schedule. Appointments are required.
Our SMARTDesk offer service for employees and students at Weill Cornell requiring in-person IT assistance. While you can come to the SMARTDesk for virtually any IT-related issue, the most common reasons to visit are:
WCM myHelpdesk is the place to go if you need ITS Support. It is a self-service web portal that lets you:
What if my website shares branding with NYP?
Joint initiatives and units that are housed administratively within the College can have websites developed by ITS. Joint initiatives and units that are housed administratively within the Hospital should contact NYP Marketing for web site projects.
We have a website design ready, can someone there build it for us?
Websites built for official college business must adhere to design standards as defined by Digital Engagement and External Affairs. Please contact the Digital Engagemeent team for further details.
What support is offered for the website following launch?
We offer a wide range of day-to-day business services to help maintain, optimize, and tune your website as part of your business plan. See the Web Maintenance service for more information.
If I build my website myself using a website builder, will ITS support it?
No. Websites doing official college business must be built following the official college website standards.
Are there other content management systems that we can build our website on?
Drupal has been selected as the content management platform for WCMC.
March 18, 2015
ITS has been notified of a malicious email that users at Weill Cornell may have received in their inboxes. Links have
been removed from the message below and the text appears as it was originally written so that users can more easily
identify the malicious email and delete it.
Date: Wednesday, March 18, 2015 at 9:27 AM
Subject:
ITS-HELPDESK
Our general system upgrade is in progress to fix all bugs and provide our web-mail users
with a better experience, follow the link fill in your details below for your upgrade.
[MALICIOUS LINK
