July 6, 2015

Don't forget! ITS Training will be holding its open Coaching Lab hours on Wednesday, July 8. If you need a little help with some of the applications we use most frequently in ITS, please feel free to attend during the following times:

July 1, 2015

In observance of Independence Day, the ITS Service Desk will operate with a holiday schedule. Please note the following changes in schedule:

Thursday, July 2

Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Friday, July 3

Phone support and walk-in service at the SMARTDesk will be unavailable.

Saturday, July 4

Phone support and walk-in service at the SMARTDesk will be unavailable.

Sunday, July 5

June 26, 2015

 

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

June 12, 2015

ITS is pleased to announce a series of enhancements to WCMC's Online Directory. Now, it is even easier to maintain your Directory profile and search for your colleagues. Improvements include faster search times, responsive design, additional ways to easily customize your profile, and more.

Want to take a look? Click here to launch a quick presentation covering the Top 10 Improvements to the Directory.

Callouts

There is a new fieldable pane type for "Callout," which will allow site admins to easily create these "tile-like" links to external services. Here's how they work:

1) Click the "Customize this Page" button on the bottom of the page where you want to place the Callout.

2) Choose Add Callout in the modal window

3) Use the form to provide a headline, body text, link, and color for the Callout.

June 5, 2015
In order to proactively maintain our many systems, ITS will be scheduling critical patches every third Saturday of the month. This will allow us to ensure our systems are secure and address any potential issues.
June 4, 2015

In order to proactively maintain our many systems, ITS will be scheduling critical patches every third Saturday of the month. This will allow us to ensure our systems are secure and address any potential issues. In addition, this standard patching schedule is being done in accordance with the monthly requirement set forth by our security policies:

ITS 11.11 - Requirements for Securing Information Systems (see SECTION 4.01)

June 3, 2015

Need help figuring out how to use some of our ITS services? Our ITS Training team is offering open coaching lab hours so you can walk in for some in-person assistance. Our upcoming lab hours are:

Wednesday, June 10
10:30 a.m. - 1:30 p.m.

1300 York Avenue
Samuel J. Wood Library Computer Lab
(Go down the main library stairs one level; the computer lab will be in front of you)

575 Lexington Avenue
9th Floor Training Room

June 3, 2015
Need help figuring out how to use some of our ITS services? Our ITS Training team is offering open coaching lab hours so you can walk in for some in-person assistance.
June 2, 2015
ITS is pleased to announce a series of enhancements to WCMC's Online Directory. Now, it is even easier to maintain your Directory profile and search for your colleagues.