For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

How can I send faxes?

  • Configured Xerox MFC
  • Client – Rightfax application installed on your desktop
  • Standalone fax machine – can be sent from an analog line

How can I receive faxes sent to me?

Delivery options for faxes sent to your fax account (if enabled) can be configured for:

  • Email attachment (can be sent to either individual email address, or distribution list)
  • Print (can be printed to any ITS Tagged network printer/Xerox
  • Network Share – can be saved to a network folder
  • Standalone fax machine – can be forwarded to another phone number associated with a legacy standalone fax machine
  • Client – can be viewed using the Rightfax application on your desktop.

Where can I find support on using eduroam?

If Weill Cornell is your home institution, you can contact the ITS Service Desk.

If you are from a partner institution, you should contact your home institution's IT help desk.

How do I log in to eduroam?

Connecting to the eduroam wireless is just like connecting to any wireless network on your device. You will use your WCM email address and password to connect if Weill Cornell is your home institution. 

Does eduroam work on different platforms?

eduroam works on Windows, Linux, and Mac operating systems.

Is eduroam safe to use?

eduroam uses the security and authentication standards of each institution, so you will be accessing wireless service that typically exceeds commercial hotspots. Be aware that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example, the firewall settings at the visited place may be different from those you are used to at home, and as a guest you may have access to fewer services on the Internet than you have at home.

Does eduroam require a usage fee?

eduroam is free at all partner institutions worldwide. The providers of eduroam hotspots make the service available to benefit all members of the research and education community.

What will I be able to access when logged in to eduroam at Weill Cornell?

• Access to a secure wireless network dedicated to eduroam participants
• Unrestricted Internet access which allows use of email and VPN clients
• Managed access with your home institution username and password 

Who can use eduroam?

While on the WCMC campus: 
At this time, if you work for or attend Weill Cornell, you will not need to use the eduroam wireless network while on campus. You should be using the WMC Secure wireless network to have seamless access to all WCMC resources.

If you are a WCMC visitor, you can log into eduroam provided you are part of a partner institution.

While off campus:
If you work for or attend Weill Cornell and are visiting a partner institution that uses eduroam, you can use your WCMC credentials to log into their eduroam wireless network.

What is eduroam?

eduroam (education roaming) is an authenticated wireless network which allows users from participating institutions to access the Internet from any eduroam-enabled institution.