ITS has blocked a malicious link in a spam message that users at Weill Cornell may have received in their inboxes. Some users have received the following message; links have been removed and the text appears as it was originally written so that users can more easily identify the malicious email and delete it.

From: Angela Gabbidon [sender may vary]
Sent: Monday, January 19, 2015 6:29 AM
To: Angela Gabbidon
Subject: Windows Secure

In observance of Martin Luther King, Jr. Day, the ITS Service Desk will be closed on Monday, January 19. This includes phone support and in-person assistance at the SMARTDesk in the Library Commons.

What do you need to do?
Please note that if you experience a technical issue during the holiday, you can always submit a ticket via support@med.cornell.edu or myhelpdesk.med.cornell.edu, and one of our technicians will respond as soon as possible.

ITS has blocked a malicious link in a spam message that users at Weill Cornell may have received in their inboxes. Some users have received the following message; links have been removed and the text appears as it was originally written so that users can more easily identify the malicious email and delete it.

From: Gina Kline [Sender may vary]
Sent: Monday, January 05, 2015 2:57 AM
To: Gina Kline
Subject: Faculty and staff mailbox alert.

The ITS Service Desk will operate on a holiday schedule for the next two weeks. Please refer to this schedule if you need assistance via phone or in person at the SMARTDesk in the Library Commons:

Wednesday, December 24 (Christmas Eve)

Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Thursday, December 25 (Christmas Day)

Phone support and walk-in service at the SMARTDesk will be unavailable.

Wednesday, December 31 (New Year's Eve)

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

• ITS: A Year in Review
• Save the Date for SMARTFest 2015
• The Cornell Store at Weill Cornell now open
• Holiday hours for ITS Service Desk

ITS: A Year in Review

This week, ITS is releasing its FY2013-2014 Annual Report to the Weill Cornell community. A PDF copy is available on our website for download.

In this report, you will find ITS' progress from the past fiscal year, our goals for the next year, upcoming projects, and key statistics on our operations. Additionally, we have included an appendix with POIS' annual report since our departments work so closely together.

Questions? Feedback?

Retail services are now available to the Weill Cornell Medical College year-round, through a new store developed by The Cornell Store together with the Weill Medical College Library. The new store--called The Cornell Store at Weill Cornell--is located at 1300 York Avenue at 69th Street, at the entrance to the Wood Library. This store features high quality apparel and gift items celebrating Weill Cornell Medical College and Cornell University, academic supplies, and services to assist faculty and staff with sourcing computer hardware and accessories.

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

Our new eduroam visitor service is now available for Weill Cornell faculty, staff, and students to use at outside institutions! While you're on WCMC's campus, you'll still use our current wireless networks (WMC Secure or WCMC) to access the Internet when needed. However, if you travel frequently to different campuses for business or research, you can now access wireless Internet at participating institutions with ease using your own WCMC email and password. No complicated setups. No need to memorize different user names and passwords.

Apple will release its new operating system OS X 10.10, also known as Yosemite, on Thursday, October 16. ITS will be supporting this new operating system, which comes pre-installed on systems purchased after October 16.