Grab your lunch and join us for Tech Tuesdays when ITS and Library staff will be doing short demos on services we offer! Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCMC.

Upcoming schedule and topics
During the month of July, we’ll be hosting the following demonstrations. Please note that our schedule has changed slightly from our initial announcement in our newsletter: 

Both Microsoft and Apple have released two new major developments affecting Mac users:
· Microsoft Office 2016 for Mac
· Apple's beta versions of iOS 9 and OS X El Capitan

Please DO NOT download/install this software on any of your WCMC work devices until our testing has been completed. This is to ensure all WCMC applications will be unaffected by this upgrade as we do not know how these operating systems will affect your access to WCMC resources.

What do you need to do?

Don't forget! ITS Training will be holding its open Coaching Lab hours on Wednesday, July 8. If you need a little help with some of the applications we use most frequently in ITS, please feel free to attend during the following times:

In observance of Independence Day, the ITS Service Desk will operate with a holiday schedule. Please note the following changes in schedule:

Thursday, July 2

Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Friday, July 3

Phone support and walk-in service at the SMARTDesk will be unavailable.

Saturday, July 4

Phone support and walk-in service at the SMARTDesk will be unavailable.

Sunday, July 5

 

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

ITS is pleased to announce a series of enhancements to WCMC's Online Directory. Now, it is even easier to maintain your Directory profile and search for your colleagues. Improvements include faster search times, responsive design, additional ways to easily customize your profile, and more.

Want to take a look? Click here to launch a quick presentation covering the Top 10 Improvements to the Directory.

In order to proactively maintain our many systems, ITS will be scheduling critical patches every third Saturday of the month. This will allow us to ensure our systems are secure and address any potential issues.