What do I need to access Remote Apps?
Mac users need to install Microsoft Remote Desktop from the WCM App Store before accessing Remote Apps. Windows users need to use the Microsoft Remote Desktop app that is already installed on their computers.
Do I need to be on VPN to access Remote Apps?
No, Remote Apps is accessible from any Windows or Mac device anywhere with a browser and an internet connection.
How do I access the Remote Apps portal?
July 10, 2023
Apple has recently announced that its newest operating system will be called Sonoma, and is due for release to the general public later this Fall, likely around the end of October.
When Sonoma is released, a few things will happen:
July 7, 2023
In a recent update, Visio is now included in your Microsoft Office 365 account and Teams! With Visio for the Web, you can create professional diagrams — like flow charts, timelines, and more — at no additional charge.
Should I use the O365 or desktop version of Microsoft Visio?
Use Visio for O365 if you:
- Want to create a simple diagram (Mind Mapping, Process Flow, Organization Chart)
- Want to easily save and share my diagrams with my team(s)
- Don’t need the various specific icon set (Basic Shape Objects are good enough)
Request/keep the paid desktop version of Visio if you:
- Need the full library of objects, icons, and graphics.
- Need to work offline.
- Need to connect Visio to a data source (Excel, SharePoint Lists, SQL)
For a complete comparison, please see KB0017334.
For a detailed description on how to access Visio for Teams, please see KB0017339.
June 30, 2023
Apple has released security patches for three recently-discovered critical vulnerabilities. ITS will deploy these security updates to your tagged Apple computer today. You will see a Software Update pop-up notifying you that the computer needs to be restarted for the update to install. Be sure to save your work before you restart.
You must restart your Apple computer by Wednesday, July 5th at 7 pm for these updates to take effect.
June 13, 2023
When you meet someone virtually, it's nice to put a face to a name, which you can do using our Directory! Log into your Directory account to update your photo and preferred name on different apps, like your Microsoft Office 365 suite and VIVO.
June 12, 2023
ITS is asking the WCM community to be cautious of IT support-related scams. The scam typically begins as a pop-up window on your computer, or an email, asking you to contact support because something is wrong with your computer. The “support agent” will then have you download a screensharing application that is actually malware, or ask for your credentials and sensitive data.
May 30, 2023
Personalizing email messages can be a great way to grab a recipient's attention and add information that is specific to them. But does that mean you need to spend time writing tons of individual messages if you're sending a mass email? Not with Microsoft Word's Mail Merge feature! Mail Merge allows you to personalize emails quickly by inserting the information you need into a form message. Both the Windows and Mac desktop versions of Word - although slightly different in appearance - offer the same easy steps.