As a leader on the ITS Finance team, Ilva's meticulous attention to detail is vital to ensuring the smooth financial operations of the entire department.

With tax returns due soon, it’s the perfect time for scammers to look for opportunities to collect your confidential information. Watch our video to learn how you can protect yourself from the most common tax scams.

Few people can say they’ve met almost everyone who’s walked through WCM’s doors, but Patricia Kuharic, our Sr. Medical Photographer, has been the woman behind the camera documenting staff, events, medical breakthroughs, and more for almost 30 years. We sat down with Pat and learned about the amazing things she’s captured in her career, and her fascinating journey to WCM.  

Starting the night of Thursday, March 9th , if you use the Chat function in WCM myHelpdesk you will have the opportunity to use the new Virtual Agent. 

What is the Virtual Agent in myHelpdesk?

The Virtual Agent has been programmed with the correct responses to a number of common support questions and issues, and can walk you through solutions. It can also open an Incident for you, check your Incident status, help you order equipment, and perform various other functions. At any time, you can opt out and request a Live Agent.

Throughout the month of March, ITS is proud to celebrate Women's History Month by profiling some of the amazing women who work in our department. Every week, we'll introduce a new profile featuring one women who has had incredible influence in both ITS and the college. 

You can view our profiles here: 

If you’ve ever needed help in our library or sought info from ITS on how to use our services, chances are you’ve run into Sherisse Brown. After working at WCM for over 30 years, Sherisse’s friendly assistance and contagious energy are well known. Learn how Sherisse has added her touch to many campus traditions and her journey to educate others as a Learning Specialist.   

What’s your current role at WCM?

I'm a Learning Specialist in ITS with the Training & Knowledge team. I transferred here almost four years ago.