For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Can ITS support data migration from Dropbox to Box?
No, ITS does not support data migration from Dropbox. Please refer to the Dropbox site for info on how to transfer files from the platform.
Can ITS support data migration to/from workstation?
No, ITS only supports data migration within the ITS supported storage services.
Is there a limit to how much data a department can transfer to a new service?
Data limits are dependent on the service selected. Our technicians will confirm any limits with you during the planning process.
Can a department transfer data to another storage solution without ITS assistance?
There are some data migrations that can be done by departments, provided they are comfortable transferring the data. However, some data migrations, such as archival transfers, can be complicated, and ITS does not recommend that departments handle this on their own. Reach out to our Data Migration team online using our form for inquiries.
How long does data migration take?
This varies depending on the service you selected and how much data you have. For example, to migrate data to Managed Hosting, it may take approximately three weeks to set up storage, migrate data, and remove data from the original location. ITS will work with you to plan and schedule your data migration with as little impact to your department as possible.
