For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
September 16, 2025

Apple has released its newest operating system, macOS Tahoe. 

ITS supports this new OS, and has verified that all supported applications are compatible.

Should I upgrade to macOS Tahoe?  

If you use any applications not provided by ITS that are critical to getting your work done, ensure they are compatible with macOS Tahoe before you upgrade. You may need to look at the application’s website or contact their customer support team.   

September 5, 2025

ITS recently made some updates to migrate our spam management service. As a reminder, here’s what you can do to ensure you’re getting the emails you desire and block unsolicited emails.

Check your Junk folder

With WCM transitioning email filters from Proofpoint to Microsoft Outlook as of Aug. 26, messages identified by Outlook as unsolicited redirect to Outlook’s Junk folder. We recommend periodically checking this folder to make sure no important emails are being filtered in there. 

September 5, 2025

Tech Tuesday 

Qualtrics for Beginners

Tuesday, Sept. 9

12 noon – 12:45 p.m. 

  

New to survey creation? Try Qualtrics! Learn the basics of how to create and distribute surveys, as well as analyze your respondent data. 

Presenter: Vanessa Puig, ITS Communications   

  

How can I get more information about how to cite the WCM CTSC grant?

Additional information can be found on the CTSC Citing Support page

How can I learn more about the NIH Public Access Policy?

In addition to visiting the NIH policy page, the WCM Library has a recorded presentation and a LibGuide.  

Does the NIH Public Access Policy apply to all Research Informatics services?

The services provided by the Architecture for Research Computing in Health (ARCH) program are supported by the WCM CTSC. Please contact arch-support@med.cornell.edu for further information. 

August 27, 2025

Tired of missing important emails, or have you been inundated with spam? Learn how to manage who can send to your inbox by adding or blocking email addresses and domains in your Outlook settings. This new feature replaces our old third-party Proofpoint portal and streamlines the process within your email account. 


Learn how to manage senders in your Outlook account in our latest TipUp, and view our guides for additional assistance. 

August 26, 2025

On Tuesday, August 26 at 7pm ITS will be implementing a new feature in the High Risk Data Attestation that gives you increased visibility into where your personal information is coming from, and a better understanding of how to update it.  

August 25, 2025

ITS is deploying a new tool to Windows users at WCM that makes it easier to view vital system information at a glance.

Windows users: Starting at 10:00 PM on August 26, you will see Host Name, Serial Number, and OS information displayed in the bottom-right corner of your screen. This information will appear on a static basis and is intended to help streamline support and troubleshooting.