Microsoft has released its newest operating system, Windows 11. If your computer meets the system requirements for Windows 11, you will see the Windows 11 package available for download from the WCM App Store. 

• Related KB Article: How To: Download Software from the WCM App Store in Windows

ITS has just released its FY21 Annual Report, available on the ITS website. 

In the full report, you will find ITS' progress from the past fiscal year, our goals for the next year, upcoming projects, and key statistics on our operations. Additionally, we have included an appendix with POIS' annual report since our departments work so closely together. 

The holiday season is officially upon us and you know what that means: online shopping. Many retailers are urging people to shop early to avoid supply chain issues, which has led to many early flash sales. However, scammers have already begun targeting people who are racing to get their holiday shopping done online. Here’s how you can protect yourself – and your wallet! 

If a sale looks too good to be true, it probably is

Starting Thursday, November 18th after 7pm, if you access Box or Proofpoint spam quarantine from outside the WCM network or VPN (AnyConnect), you will be prompted to authenticate with Duo. 

What is Duo?

Duo is WCM’s easy-to-use two-factor authentication system, which adds an extra layer of security for faculty, staff, and students to help safeguard their data and ITS services when outside of our network. 

ITS has been informed of several attempts of an unauthorized user impersonating WCM staff through text messaging. Using SMS texts in an attempt to gain access to sensitive data or finances is called SMiShing.

What people are reporting

You may have received a text message that looks similar to this, with the sender purporting to be a WCM employee and looking to receive gift cards:

Gather ‘round, WCM… it’s almost Halloween, which means it’s time to regale you with some spooky tales! As we close out National Cybersecurity Awareness Month, join us for some scary stories about protecting data while working remotely: 

As mentioned in a previous message, our RightFax service was moved to an improved cloud server. Incoming faxes to printers, emails, distribution lists will still be sent to the same locations, and Xerox workflows not changing at this time. However, you will need to access a new site to log into RightFax; the Righfax desktop client will no longer be used on the new server.

How to log into the new RightFax

To access RightFax:  

Presenting your screen in Zoom and can't get that pesky floating meeting controls panel out of your way? Hiding it takes only a few seconds! Learn how you can move your meeting controls from the screen so you can present with ease. 

Read more about how you can manage your meeting while screen sharing on Zoom's support site, and visit our TipUp site to view our past episodes! 

Apple recently announced the release of their newest operating system, Monterey.

Should I upgrade to Monterey? 

If you would like to upgrade to Monterey on the computer you use to access WCM resources, ITS does support this new OS. 

In light of the increased digital security attacks worldwide, WCM is fully transitioning to using Duo two-factor authentication when accessing Office 365 email, calendars, and contacts via Outlook, Apple Mail, and Outlook on the web (o365.weill.cornell.edu) on your laptop, desktop, or mobile device.